TheDisciplineCulture

Shipping Policy

Thank you for shopping with US! We’re excited to get your order to you as quickly and efficiently as possible. Below is all the important information regarding our shipping process:

Processing Time
All orders are processed within 1-2 business days. Orders are shipped Monday through Friday, excluding weekends and holidays. Please note that processing times may vary during peak seasons (e.g., sales events or holidays), but we’ll always do our best to get your order out as quickly as we can.

Shipping Rates & Delivery Times
We offer a variety of shipping options to meet your needs:

• Standard Shipping: 3-7 business days (Starting at $[5])
• Expedited Shipping: 2-3 business days (Starting at $[10])
• Express Shipping: (Starting at $[15])

Free Shipping
Enjoy free standard shipping on orders over $[50]!

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment directly on the carrier’s website.

International Shipping
We currently ship to the following countries: [international]. International shipping rates will be calculated at checkout. Please note, international customers are responsible for any customs duties or import taxes that may apply upon arrival in your country.

Shipping Delays
While we make every effort to ship orders promptly, shipping delays can sometimes occur due to weather, holidays, or other unforeseen circumstances. Please be patient, and if you have any concerns, don’t hesitate to reach out to our customer service team.

Address Accuracy
Please ensure that all shipping details are correct at the time of checkout. We are not responsible for any delays or lost packages due to incorrect or incomplete addresses. If you notice any errors after placing your order, contact us as soon as possible, and we’ll do our best to assist you.

Returns & Exchanges
For our return/exchange policy, please refer to our [Return Policy] page for more details.

Thank you for choosing [TheDisciplineCulture]! We’re thrilled to have you as part of our community. If you have any questions or need further assistance, feel free to contact our customer support team at [nathanmeraz2233@gmail.com].

Return & Exchange Policy

We want you to love your purchase from TheDIsciplineCulture! If you’re not completely satisfied with your order, we’re happy to help. Please read through our return and exchange policy below to ensure a smooth process:

Returns
We accept returns within 14 days from the date of purchase. If you’re not completely happy with your items, simply follow the steps below to return them for a full refund or store credit.

Eligibility for Returns
To be eligible for a return, the item(s) must meet the following criteria:

• The item(s) must be unused, unworn, and in the original condition you received them.
• All tags, labels, and packaging must still be intact.
• The item(s) must be free from any stains, odors, or damages.

Non-Returnable Items
For health and safety reasons, the following items cannot be returned or exchanged:

• Final sale or clearance items
• Underwear and intimates
• Gift cards

How to Return Your Items

1. Request a Return Authorization: Contact our customer service team at [nathanmeraz2233@gmail.com to request a return authorization. Please provide your order number and a brief description of the items you wish to return.
2. Package Your Return: Once you’ve received return approval, package your items securely to prevent damage during transit. Use the original packaging if possible.
3. Ship the Item(s): Ship your return to the address provided in your return authorization email. Please note, you will be responsible for return shipping costs, unless the return is due to a mistake on our part (e.g., wrong or defective item).
4. Processing Your Return: Once we receive your returned item(s), we’ll inspect them to ensure they meet our return requirements. If everything is in order, we’ll process your refund or store credit within 7-10 business days.

Refunds
Refunds will be issued to the original payment method used at checkout. Please note, shipping fees are non-refundable.

Exchanges
If you’d like to exchange an item for a different size, color, or style, we recommend placing a new order for the desired item(s) and returning the original items as per the instructions above. This helps ensure you get the item you want while we process your return.

Defective or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer service team immediately at nathanmeraz2233@gmail.com]. We will provide a prepaid return label for the return and send you a replacement or issue a full refund, depending on your preference.

International Returns
For international orders, please note that you are responsible for any return shipping costs. International customers should also be aware that customs duties or taxes may not be refunded.

Contact us 

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